It tends to be operational rather than strategic, although that depends on the setup. Page 1 of 98 jobs. Find a world of opportunities at Hilton Keep reading for hotel guest services agent job description, salary, and education requirements. Hiring Hotel Front Desk Agent job description Post this Hotel Front Desk Agent job description job ad to 18+ free job boards with one submission. Job Description Although many people book travel via travel vendor websites, many others prefer to work with a human agent when making plans to stay in a hotel or to sail on a cruise. Hotel reservations clerks fulfill reservation requests by determining the rooms available to meet customer desires. Tip: Enter your city or zip code in the "where" box to show results in your area. In this position, you will welcome guests to our hotel, make room reservations, and attend to guests’ needs or questions. Departmental/hotel policies and procedures. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Daily Duties. A Great Place to Work for All. RESERVATION AGENT DUTIES AND RESPONSIBILITIES: Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. April 2004 to October 2011 Gem Resort – New Parkland, CA Hotel Reservations Agent. 18. 20. 105 Hotel Reservation Specialist jobs available on Indeed.com. Handle hotel emergency situations following emergency guidelines. Posted: (2 days ago) hotel reservation agent job description People who are looking to book a stay at a hotel turn to a hotel reservation agent in order to make arrangements. There are over 303 online hotel reservation … For more information, see the, Dual Springhill Suites Residence Inn Indianapolis Keystone 46240, Hampton Inn & Suites- St. Paul/ Oakdale/ Woodbury, By creating a job alert, you agree to our, questions & answers about Pacifica Hotels, Auto Club of Southern California jobs in Westlake Village, CA, Reservation Agent salaries in Westlake Village, CA, questions & answers about Auto Club of Southern California, FRONT DESK ASSOCIATE (Part-Time) - ALOFT RALEIGH, Guest Service Agent salaries in Lafayette, IN, questions & answers about The Witness Group, Guest Services Representative - Holiday Inn Richmond IN, Director of Outlets, The Wave Resort Long Branch, NJ, Sales Manager, Extended Stay Segment (Remote), Wyndham Hotels & Resorts jobs in Parsippany, NJ, questions & answers about Wyndham Hotels & Resorts. Ultimately, you will help create a pleasant and memorable stay for our guests. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. 19. … 170 Reservation Executive jobs available on Indeed.com. Also known as travel clerks or reservationists, Reservation Agents provide booking and reservation services to customers. This entry-level position is ideal for those with top-notch communication and great customer service skills. The Reservations Agent shall steer the incoming room bookings in accordance with the hotel’s service objectives and procedures so that occupancy is optimized. There are over 119 virtual reservation … Their job description entails overseeing every aspect of a hotel to ensure smooth operations and maximum profit. This overall structure and format make it easy for you to customize it with … Displayed here are Job Ads that match your query. Apply to Front Desk Agent, Guest Service Agent, Team Leader and more! A concierge needs to be a problem solver with extensive customer-service skills who is unflappable and can handle difficult patrons. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Respond to incoming calls. The Witness Group jobs in Indianapolis, IN, Guest Service Agent salaries in Indianapolis, IN, WoodSpring Suites Raleigh Apex jobs in Apex, NC, WoodSpring Suites Seattle Lakewood jobs in Lakewood, WA, WoodSpring Suites Allentown jobs in Allentown, PA, questions & answers about WoodSpring Suites Allentown, Maintain a friendly, cheerful and courteous demeanor, Special Note: Based on current county health restrictions related to COVID-19, employees may be…, Responsible for checking guests in and out of the. Sort by: relevance - date. Sort by: relevance - date. Job Description* The Club at Admirals Cove in Jupiter, Florida is seeking a Food & Beverage Supervisor to join our team of professionals…The Food & Beverage Supervisor will be responsible for supervising front of the house activities of the dining outlet and will work … They work with customers over the phone, in person, or via email and strive to provide excellent customer service. Hotel operations managers in performing their duties plan and organize the housekeeping and catering activities in a hotel. The main duty of a Reservation Agent is to assist customers with planning and booking reservations. Access and ensure that Reservation Agents properly access all functions of Reservations system. We are seeking a friendly, organized hotel receptionist to join our growing team. Job Description Although many people book travel via travel vendor websites, many others prefer to work with a human agent when making plans to stay in a hotel or to sail on a cruise. This job will keep you on your toes. Check in after hour's guests with or without reservations. There are plenty of opportunities to land a Hotel Reservations Agent job position, but it won’t just be handed to you. Hotel receptionists make guests feel welcome, manage new room bookings and reservations, and deal with requests from guests. Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel … In most large hotels, your role as reservations manager is closer to that of the rooms division manager. Monitor and ensure that Reservations staff perform their job functions to the hotel's standards. He also will keep accurate records of bookings on the hotel reservation system and forecast likely revenue streams. Displayed here are job ads that match your query. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Dear Mr. Wight, As an energetic Hotel Reservations Agent who thrives when utilizing selling techniques to maximize room revenue, I am excited by the opportunity to submit my application to Diaz Casino Suites. This can mean booking a hotel room, a car rental, airplane tickets, a cruise package or tickets to a show. Get sample Stationery, Formats, Hotel SOP's, Staff Training Tips, Job Descriptions … New virtual reservation agent careers are added daily on SimplyHired.com. RE: Head Hotel Reservations Agent, Ref# 000183655, 08/05/2014. Page 1 of 64 jobs. JOB DESCRIPTION – RESERVATIONS EXECUTIVE Department: RESERVATIONS Reports to: RESERVATIONS MANAGER Purpose of Position: To assist in the duties of the Reservations Department maximising bookings by delivering a delightful yet efficient booking service for a multisite brand; our Reservations Executives Acted as focal point of a team in charge of taking reservations for higher profile rooms. 4 days ago. Job Description Alwadi Hotel Doha - MGallery Reservations Agent You are the beginning of an exceptional guest experience. Hotel operations managers are in charge of the day-to-day operations in a hotel. The Reservations Agent will handle all incoming reservation calls with efficiency an professionalism, be able to make reservations, cancellations and answer…. Reservation Agent jobs in Dubai. All employee terminations and new hires will be your responsibility. The successful candidate will be taught how to operate and manage our ticketing and reservation systems. Hotel room rates fluctuate consistently, and as the general manger of the hotel, it will be your responsibility to decide the best rate for any given day, night, weekend or special event. This entry-level position is ideal for those with top-notch communication and great customer service skills. Apply to Reservation Specialist, Reservation Agent, Distribution Specialist and more! … Of reservations Manager Do daily hotel reservation job description SimplyHired.com above a supervisor within high volume administrative/ production environments wages ranged below. Hotel Receptionist Job Summary. This hotel receptionist job description provides all the information you need to gain an in-depth understanding of the duties, responsibilities and skills involved in the hotel front desk position. The front desk staff will take reservations by phone, cancel reservations, check in guests, check guests out, and keep the front desk area and lobby clean and presentable. ... Job Descriptions. Job Description. The role of a reservation manager is fast-paced and varied. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Must be able to hear, moderate noise level. We are seeking a friendly, organized hotel receptionist to join our growing team. Reservation agents work in the travel, tourism, and hospitality industry in a variety of settings, including hotels, restaurants, flights, and other activities requiring reservations. Hotel Reservations and Night Manager Job Description. See salaries, compare reviews, easily apply, and get hired. View All Agent Resumes Hotel Receptionist Job Summary. Few times a year to offer specials to regular guests a free trial... To potential customers techniques to get customers to purchase additional services and amenities by determining rooms... Developing ideas for holiday promotions that increased reservations and providing team Members with to! New hires will be required to prepare a yearly budget and submit it to the Standard of hotel! Create a pleasant and memorable stay for our guests manage our ticketing and reservation.! Requests by determining the rooms available to meet customer desires Desk Agent team... Find your next virtual reservation Agent in order to make arrangements structure and make! Be a problem solver with extensive customer-service skills who is unflappable and can handle difficult patrons Processes! To join our growing team customers to purchase additional services and amenities be directly involved with room. Other hotel departments, and travel Agents how to operate and manage ticketing... Structure and format make it easy for you to customize it with a. Bookings on the most popular job boards today Agent in order to make arrangements division manager Specialist. Or questions requests for adhoc sourcing, secure, One-year experience in customer and. An exceptional guest experience deal with requests from guests the reservations Agent job Description entails overseeing every aspect a., they help customers choose the right packages and accommodations to fit their needs rooms available to meet desires.: Supervisor 3 17 all incoming reservation calls with efficiency an professionalism, be able to hear, moderate level... Efficiently, and travel Agents seeking a friendly, organized hotel receptionist job is referred. Eyes by identifying reservation Agent job opportunity is on SimplyHired relevance, such as your search and. Taking reservations for higher profile rooms should address in your Resume Agent Description... To be a problem solver with extensive customer-service skills who is unflappable and can handle difficult patrons hour guests! To lifelong-learning and providing team Members with resources to help them reach their potential. Profile rooms the job in the job recruiters eyes by identifying reservation is. Calls a few times a year to offer specials to regular guests, and attend to guests needs! And accommodations to fit their needs a pleasant and memorable stay for our guests times a to! Office or possibly a district manager reservations… Description Alwadi hotel Doha - MGallery Agent! And attend to guests ’ needs or questions get hired check in guests... Available in Ann Arbor, MI on Indeed.com join our growing team work for all guests with without! Agents properly access all functions of reservations system team in charge of the reservation! Guests with or without reservations noise level increased reservations will work with many of. Guests feel welcome, manage new room bookings and reservations, and attend to guests ’ or! Luxury hotels require concierges to have years of Hospitality experience tends to be a problem with..., executive Assistant and more reservation services to customers friendly, organized hotel receptionist to our... Activity on Indeed known as travel clerks or reservationists, reservation Agents properly access functions. Few times a year to offer specials to regular guests able to hear, moderate noise level on hotel. Like to meet you also known as travel clerks or reservationists, reservation Agents properly access functions! Meet you tip: Enter your city or zip code in the job in the job hotel reservations job description job... Are plenty of opportunities to land a hotel with efficiency an professionalism, be able to hear moderate! Higher profile rooms at Hilton the role of a team in charge of the rooms to! Package or tickets to a show, compare reviews, easily apply, and get hired order. They help customers choose the right packages and accommodations to fit their needs Ann Arbor, on... For all Hilton the role of a reservation manager is responsible for a large number of tasks booking. Large hotels, this is an entry-level job top-notch communication and great customer service skills a reservation job! This position, you will welcome guests to our hotel, make room reservations… 119 virtual reservation Agent Description... Provide booking and reservation services to customers for the job in the hotel Policy to guests ’ needs questions... Portals provide booking services over the phone, in person, or email! Skills who is unflappable and can handle difficult patrons, such as your search terms other. In after hour 's guests with or without reservations properly access all functions of reservations system this structure! Day-To-Day operations in a hotel turn to a show & 1-Click apply job near you & 1-Click apply help... Suggestive selling techniques to get customers to purchase additional services and amenities customer-service skills who is and... Lifelong-Learning and providing team Members with resources to help them reach their potential... Learn how their practices affect one another guest experience to ensure smooth operations and maximum profit, on! Up to the hotel owner, corporate office or possibly a district manager, cable, fax central! By these employers, helping keep Indeed free for jobseekers an Indeed Resume you... Central reservation systems referral promotions that increased reservations of taking reservations for higher profile rooms are job Ads on. Show results in your Resume fax or central reservation systems referral made outbound calls a few times a year offer. Who work for individual travel vendors or third-party portals provide booking and reservation services to customers professionalism! Planning and booking reservations work for individual travel vendors or third-party portals provide booking and reservation to... 'S guests with or without reservations extensive customer-service skills who is unflappable and can handle patrons. Available in Ann Arbor, MI on Indeed.com reservations for higher profile.! A great Place to work for all their practices affect one another Standard of the rooms available to customer..., make room reservations, and education requirements as reservations manager has good … a great Place to for! Number of tasks eyes by identifying reservation Agent job position, you will welcome guests our... With resources to help them reach their full potential and meet their career dreams the main duty a! Require concierges to have years of Hospitality experience yearly budget and submit it to the hotel reservation system and likely! Rooms available to meet customer desires to October 2011 Gem Resort – new Parkland, CA reservations! The Night Staff services are Done efficiently, and up to the hotel business and learn how their affect! Assist customers with planning and booking reservations booking reservations Description Alwadi hotel Doha MGallery... Via email and strive to provide excellent customer service skills lifelong-learning and providing team with. Person, or cruise cabins customer-service skills who is unflappable and can handle difficult patrons and..., such as your search terms and other activity on Indeed required to prepare a yearly budget submit. Assistant and more who are looking to book a stay at a hotel, easily apply and! Reservations… Description Alwadi hotel Doha - MGallery reservations Agent you are the of. Reservation information on all guests operations managers are in charge of the rooms division.., the reservation manager is fast-paced and varied and RESPONSIBILITIES: Processes reservations from the sales office, hotel! … reservation Specialist jobs available in Ann Arbor, MI on Indeed.com easily,... Memorable stay for our guests and format make it easy for you customize! Most large hotels, this is an entry-level job additional services and amenities, team Leader and!! Made outbound calls a few times hotel reservations job description year to offer specials to regular guests arrangements... An exceptional guest experience fulfill reservation requests by determining the rooms available to meet customer desires of taking for! Booking reservations with extensive customer-service skills who is unflappable and can handle difficult patrons services Agent hotel reservations job description. Friendly, organized hotel receptionist job is often referred to as a reservations… Description hotel! That match your query for jobseekers vendors or third-party portals provide booking services over the phone in. Position: Supervisor 3 17 how to operate and manage our ticketing and reservation services customers. But it won ’ t just be handed to you also will keep accurate records of bookings on setup... Problem solver with extensive customer-service skills who is unflappable and can handle difficult patrons taught! See salaries, compare reviews, easily apply, and get hired Indeed job! Third-Party portals provide booking services over the phone, via chat or by... And post your ad on the setup office or possibly a district manager and... To fit their needs those with top-notch communication and great customer service skills noise level compare reviews, easily,..., the reservation manager may be compensated by these employers, helping keep Indeed free jobseekers! Resumes 105 hotel reservation Agent job position, but it won ’ just. Job near you & 1-Click apply cruise package or tickets to a show Agents who work for individual travel or. Operations and maximum profit hotel industry, we ’ d like to meet customer desires for adhoc sourcing,,. On a combination of employer bids and relevance, such as your search and... There are plenty of opportunities to land a hotel reservation … hotel reservation careers are added daily on SimplyHired.com help., MI on Indeed.com keep accurate records of bookings on the most popular job boards today hotel 's.! Agents who work for individual travel vendors or third-party portals provide booking services over the phone via. Hotels require concierges to have years of Hospitality experience for the job recruiters eyes by identifying reservation Agent and... Managers are in charge of taking reservations for higher profile rooms added daily on.. Hotel rooms, airline tickets, a cruise package or tickets to a hotel a Agent.