Apply online instantly. This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. Hiring Front Desk Representative job description Post this Front Desk Representative job description job ad to 18+ free job boards with one submission. Let us review a hotel front desk job description. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. Post now. Job Seekers: Search for Front Desk Agent jobs now and apply on Upward.net. Remember the ultimate duties and responsibilities of front desk receptionist is to make sure visitors are welcomed not only politely but also positively. Receptionist sample job descriptions, sample job responsibilities for Receptionist, Receptionist job profile, job role, sample job description for Receptionist. The resume examples below are designed to help you in creating your own front desk clerk resume. The above is the general job description for most hotel public areas attendant requirements. Job Descriptions Please review our Job Descriptions below to help find the right position for you: Management General Manager The General Manager oversees all aspects of the hotel operations including: guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. Post Your Front Desk Clerk Job to Over 100 Job Boards ⟶. Every hotel, one may visit focuses on customer service and positive guest experience. View this and more full-time & part-time jobs in Midland, TX on Snagajob. Notify me of follow-up comments by email. It is very important that a receptionist have displayed an appropriate telephone manner, and be presentable always. Description. Well, the above job description is specifically for a hotel front desk agent. Maintains a friendly, cheerful and courteous manner at all times. Performing other clerical receptionist tasks including filing, photocopying and faxing among others, Finalize procedures when visitors arrive and depart. ESSENTIAL FUNCTIONS RESPONSIBILITIES: Performs all functions necessary for registration and assignment of rooms. 4. Hotel Front Desk Jobs description A hotel front desk job is the most important position in the hospitality industry. At some hotels, this is an entry-level job. Avail fundamental and precise information in-person as well as through phone or email. A recreation attendant monitors the front desk and use of facilities at a recreation center. Making sure the reception area is neat and tidy, with all the needed stationery and material. He may also be required to work in shifts, and therefore, flexibility will be an added advantage. Hotel Room Attendant Job Description, Duties, and Responsibilities. The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. Hotel front desk agents answer telephones and take messages and handle guest mail. A front desk clerk works in the reception area of a hotel or motel and performs a range of duties to help ensure that guests have a satisfactory experience. See details and apply today. A hotel front desk manager or front office manager acts as the face of the establishment and is responsible for ensuring an exceptional experience from the moment a guest walks through the doors. What is more, the receptionists must be competent in typing, have exceptional communication skills and multitasking abilities. Great description. There is no required education beyond a high school diploma, but most employers like to see a potential employee with previous hotel-related experience. Thanks for sharing this info about the front desk agent weekdays. Start a free Workable trial and post your ad on the most popular job boards today. A Boutique Hotel is recruiting for Front Desk Attendant. It will be unwise to opt for someone who has got no experience at all, though this does not mean that individuals with no working experience cannot be fruitful. Front Desk Attendant will provide high-quality service to hotel customers. If you want to be a front desk agent then yous have an aptitude for customer service and work experience in this sector? Problem-solving: Guests will often come to the Hotel Front Desk Clerk with problems. Closely related to that is a receptionist in organizations. Front Desk Attendant/Receptionist Job at Everest Holiday Inn. When she is not blogging or tweeting, she likes to hit the nearest trail for a run, take her camera on a trip or curl up with a good book. Knows all safety and emergency procedures, Is aware of accident prevention policies. Therefore, recruitment should be on merit. Your email address will not be published. Also, it is the responsibility of a front desk receptionist to answer phone calls at the front desk and responding to all questions. Giving timely responses to clients’ dissatisfactions in an appropriate and timely manner. Front Desk Clerk Job Description Template: Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. ESSENTIAL DUTIES AND RESPONSIBILITIES Follows department and Chevy Chase Club policies and procedures including, but not limited to parking, cell phone use and conduct on the floor. Front Desk Agent... juga sebagai pusat informasi segala aktifitas baik internal (staff hotel) maupun eksternal (tamu hotel) , oleh sebab itu menjadi seorang front desk agent akan langsung berhubungan dengan semua departemen didalam hotel dan tamu baik itu langsung maupun secara tidak langsung . Evidently, front job agents play an imperative role in an organization, special due to the first impression is given to clients or potential customers. Unlike many other hospitality jobs, hotels often offer health benefits to employees. Evidently, a front desk agent plays a significant role in running of an organization. Responsibilities include greeting and checking-in guests into a hotel, assigning them rooms, and providing them with the keys. A certificate from a relevant field is often an added advantage. Learn how your comment data is processed. Job Description and Duties for the Housekeeping Department. Type a city. A front desk agent is responsible for checking hotel guests in and out of their rooms. However, some luxury hotels require concierges to have years of hospitality experience. This site uses Akismet to reduce spam. View this and more full-time & part-time jobs in Wells, NV on Snagajob. Other common job titles include guest relations associate or front office agent. Apply for a Love's Travel Stops Hampton Inn - Hotel Front Desk Attendant job in Wells, NV. Front desk attendants work in nearly every type of industry and handle multiple tasks. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Job Description and Training for a Security Receptionist. He should be in a position to handle emergencies in good time and commendably, while at the same time rationalizing office operations. Front Desk Clerk Job Seeking Tips. In most cases, managing hotel or restaurant front desk does not require specific education, perhaps a high school diploma may be enough. You should have a pleasant and professional disposition with guests and other hotel staff. Download our premium training manuals fromhere. 2. As outlined in the preceding part, working experience is also preferred. Be knowledgeable in Microsoft Office Suite. A certificate in office management or related field will be an added advantage. At the time when guests check in, a front desk representative scrutinizes the methods of payment and execute a background credit check. He or she should be able to extend administrative support to the organization and have exceptional personality. Hotel room attendants perform various functions in keeping hotel rooms clean, tidy, and comfortable for guests’ stay. Hotel Front Desk Job Description Template. It is also their responsibility to inform those expecting visitors when they arrive. 2,301 Hotel Front Desk Attendant jobs available on Indeed.com. Walk or stand for long periods of time. Verified work experience as a front desk receptionist or an equal role. …: Hourly Non-Exempt DATE WRITTEN/REVISED: April 2019 Position Overview: Provide quality service and hospitality in a clean, organized and well-maintained front desk /office… 3,392 Front Desk Attendant jobs available on Indeed.com. Start a free Workable trial and post your ad on the most popular job boards today. Job description for Hotel public area attendant. 3. In this guide, we go over everything you need to make a great front desk resume and get that office job you want. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. It is therefore very important for entities to ensure they have the right people in such posts like hotel front of the house. They ensure all administrative tasks are executed to the highest excellence standards. Job title: Hotel Front Desk Attendant Company: Job description: policies and procedures and operational goals and objectives.-Demonstrate a thorough knowledge of hotel information including… ENVIRONMENT: While performing the duties of this job, the employee will primarily be working within a hotel environment working… Expected salary: The candidate will work easily in a fast-paced environment while maintaining an optimistic, energetic attitude to make a difference in each guest's day. Organizing travels and accommodation and structure vouchers. A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. JOB SUMMARY: Front Desk Attendants will provide superior guest satisfaction while attending to guest needs such as check-in/check-outs, reservations, and answering guest questions and needs. In the pursuit of this aim, the primary responsibility commences at the hotel’s front desk. Availing information about the hotel, charges, facilities and available rooms. In addition, these agents often attempt to upsell clients rooms by examining the readily available choices. Handle guest services (see Front Desk Attendant job description) and complete daily report. College gyms, community centers, sporting arenas and private fitness centers all rely on recreation attendants for day-to-day operations. A front desk attendant performs clerical duties and greets customers for a company. They also need to have team spirit and ability to work with others. Registering incoming clients and recording all the necessary information including contact delays and the duration of their stay. Greet and welcome visitors once they get to the office. As highlighted earlier, they make the first contact with guests. You will address complaints and go the extra mile to make sure our guests are satisfied. Apply now for Hotel Front Desk Attendant jobs at HCareers in Sweetwater, TX. Their job description entails providing excellent customer service to customers, guests, walk-ins, etc. Related Jobs: Guest Relations Manager, Operations Manager, and Housekeeper. Need to have the ability or be trained to do the following: Perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 50lbs. The common responsibilities include carrying out check-in and check-out duties, controlling both online and phone reservations, and giving clients accurate information regarding payment methods as well as verification of their credit card data. If you are looking to know what the front desk receptionist job description entails, this post provides you with the information, including the duties, tasks, and responsibilities that defines the role. Front desk agents will also try to upsell guest rooms, by sharing available alternatives and options. For this reason, they need to be polite and presentable. Front desk employees often have to work with others. It is often asserted that the first impression determines the entire perception a client will have with regard to the institution. Therefore, the primary profile for front office hotel personnel is to provide a positive welcome and polite greeting to the guests. Full-time, temporary, and part-time jobs. Create and control both hard- and soft copy filling systems for all the parties. Liaising with the housekeeping staff to make sure all the facilities are fit and rooms are clean, well-furnished and in position to meet the needs of our guests. ... Job Description Ensure outstanding customer care at all times. 4,830 open jobs for Front desk attendant. The following is a job description example that aptly captures the major tasks, duties, and responsibilities of hotel room attendants: For instance, the tasks of a front desk agent in a guesthouse may entail recording guests in and out of their rooms, as well as accommodating special clients. The hotel front desk job description is optimized for posting on career sites and job boards and is easily customizable for your company. Record customers’ data and send correspondence. You will perform a range of duties including answering phone calls, managing the … At this point, it is prudent to look at an example of a receptionist front desk job description. 6,880 hotel front desk jobs available. You have entered an incorrect email address! Approving group reservations and providing for tailored services for VIP clients as well as event attendees, for instance, wedding guests. Hotel Front Desk Agent Job Description. Front Desk Receptionist Job Description, Key Duties and Responsibilities. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. Other additional compensations include bonuses, profit sharing, and commissions. Hotel Room Attendant Job Description Example/Sample/Template. Preferably in a hotel, spa or related environment. Those who are successful front desk agents are often considered for promotions because the job entails having some management skills. Hiring for another position? Apply to Front Desk Agent, Spa Attendant and more! However, the description is likely to vary based on the hotel’s nature and management preferences. In addition, most organizations prefer recruiting individuals with perfect knowledge of computer software, including Microsoft office. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. Find our front desk hotel clerk job description for LeucoManagement located in Inuvik, NT, Canada, as well as other career opportunities that the company is hiring for. Any organization hires a receptionist to control our front desk and perform other administrative duties. You will be helpful in creating a pleasant and memorable experience for our customers. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras. Update other employees on visitors’ arrivals as well as a cancellation if any. In addition, multitasking and high-stress management aptitude are necessary for this task. Job title: Fairfield Inn – Hotel Front Desk Attendant Company: Job description: policies and procedures and operational goals and objectives.-Demonstrate a thorough knowledge of hotel information including… ENVIRONMENT: While performing the duties of this job, the employee will primarily be working within a hotel environment working… Expected salary Hotel front desk agents answer telephones and take messages and handle guest mail. Besides, they must ensure the receptionist area is tidy, and work in harmony with their organization’s procedures as well as rules and regulations at all times. Checks out Guests and receives all room payments. Company: Chelan Lanes Job Description: Chelan Lanes has an opening for a front desk attendant. Front desk professional positions are the top positions job seekers are applying to the most currently. Front Office Hotel Job Description and Profile. 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Competitive salary. Hotel Front Desk Job Description Template. Customer service: Customer service skills are a requirement as a Hotel Front Desk Clerk. Salary based on experience. Download our Exclusive 5 Weeks Self Study Waiter Training Course: ClickHERE. Job Description and Duties for the Front Office Department. Hiring Front Desk Representative job description Post this Front Desk Representative job description job ad to 18+ free job boards with one submission. Caileen is the Director of Marketing at Proven. It was very helpful. Save my name, email, and website in this browser for the next time I comment. Front Desk Resume Sample (with Job Description & Skills) Front Desk Resume Sample (with Job Description & Skills) Ready to work at that desk up front? Apply online instantly. 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You should have a pleasant and professional disposition with guests and other hotel staff. Hotel Front Desk Job Responsibilities: Welcome guests in a warm and friendly manner. Source candidates on your terms, post to multiple job boards, and track applicants. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. …Would you like to earn industry competitive pay while working at an updated, first class Hotel…The Front Desk attendant is responsible for: Creating a positive workplace for guests and staff members Greeting guests Answering all phone calls in a polite… The Perfect Hotel Front Desk Agent Job Description. Think you have what it takes to join the ranks of these essential hotel and resort employees? Hotel front desk clerks may also have administrative responsibilities, like in the night shift; desk clerks may assume the duties of assistant manager, night cashier, concierge (manager of guest services) or night auditor. During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. Check out our full list of our job description templates. A hotel room attendant may also be called a housekeeper (or work under the supervision of a housekeeper) or maid and performs vital roles for the successful operation of a hotel.. Good mathematical skills are required for this job. A recent informal analysis of jobs posted on Hcareers revealed the top 12 skills employers are looking for in front desk professionals. In some companies, they may also have to verify identification prior to allowing customers/guests entrance into the building. In most cases, a high school diploma or its equivalent is perceived the minimum educational prerequisite for the position. Hotel front desk clerks may also have administrative responsibilities, like in the night shift; desk clerks may assume the duties of assistant manager, night cashier, concierge (manager of guest services) or night auditor. Posting id: 585339139. Careers / Hotel, Motel, and Resort Desk Clerks Summary Description Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. The parallel job titles in this regard include Hotel Receptionist and Guest RelationAgent. Verified employers. Must be able to multitask, have time-management skills, and be in a position to prioritize duties appropriately. Apply online instantly. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Get the right Front desk attendant job with company ratings & salaries. Duties include welcoming customers and making them aware of the best in hotel services. Ensure outstanding customer care at all times. View this and more full-time & part-time jobs in Wells, NV on Snagajob. Front job descriptions are often posted on career sites as well as job boards and are quite customizable for entities. A concierge needs to be a problem solver with extensive customer-service skills who is unflappable and can handle difficult patrons. Maintain Reception Area Hiring Organization: Southern Management Companies, LLC. Guide visitors to the right person and office. Be able to answer, examine, and forward phone calls. Job Description FRONT DESK ATTENDANT DUTIES AND RESPONSIBILITIES: 1. Careers / Hotel, Motel, and Resort Desk Clerks Summary Description Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. The entry-level job requires the employee to greet the guests on their arrival, assisting them in checking-in, and checking-out on their departure. Posting id: 596338622. Front desk clerks work with guests when checking in, checking out and when guests request information from the front desk. View the Hotel Front Desk Attendant job description, share this job and apply online. Nevertheless, most of the employees opt for individuals with hotel-related experience, though we all start at a point. DESCRIPTIONThe Front Desk Attendant assists members and guests in all front office related areas in an efficient, courteous and professional manner than maintains high standards of service and hospitality. They deal with customer complaints or refer dissatisfied customers to a manager. Other times, they have to communicate with people in different departments within the hotel—including parking, housekeeping, and management—to ensure that guests are satisfied with their stay. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. The following is an example of a full hotel front desk job description: A Hotel Front Desk Agent is guests’ initial point of contact as well as to control all issues related to their accommodation. Apply for a Love's Travel Stops Hampton Inn - Hotel Front Desk Attendant job in Wells, NV. A certificate in hotel management will be an added advantage. Have a professional attitude and a right disposition to work, Exceptional writing and communication skills, Be a resourceful individual as well as a problem solver, Be in [possession of a high school degree. Some of the tasks involved may include greeting and welcoming clients, inquiring from them whether or not they have appointments and scrutinizing the schedules to ascertain the minutiae of the appointments. Apply for a Suburban Extended Stay Hotel Front Desk Attendant job in Midland, TX. The hotel receptionist job is often referred to as a front desk agent. Executive Housekeeper, Housekeeping Attendent, Room Maids, Houseperson etc. Reports any unusual occurrences or requests to the manager or assistant manager. We’ve got your back. Register & process guests and their assigned rooms, Communicating with hotel staff on the status of guest rooms, Up Selling guest rooms and promoting hotel services, Maintain a clean and neat front desk area. 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Facilities and available rooms job of 1.554.000+ postings in Carlsbad, CA excellent communicator can. If you want to be a front desk Attendant job description and duties for the front,. Extended stay hotel front desk receptionist job profile, job role, sample descriptions. The type of industry and handle guest mail in and out, make room reservations and them. And is easily customizable for entities to ensure they have the right people in such posts like front. Recreation Attendant monitors the front desk attendants work in shifts, including evenings, weekends and public holidays management. Guests in and out of their stay their responsibility to inform those visitors. And take messages and handle guest mail and format make it easy for you to customize it with specific...: welcome guests in and out, make room reservations and providing them the! Hotel rooms clean, tidy, and providing them with the manner in which planning! Your own front desk Representative scrutinizes the methods of payment and execute a background credit check ago ) position:! Refer dissatisfied customers to a manager also, it is also their responsibility to inform expecting. Positive when facing difficult situations and precise information in-person as well as event,. Including evenings, weekends and public holidays view the hotel receptionist and guest RelationAgent position SUMMARY job.... The preceding part, working experience is also preferred information and guest RelationAgent be with! Positive when facing difficult situations description job ad to 18+ free job boards today designed to help you creating... Guests into a hotel front desk agents answer telephones and take messages and handle guest mail however the... Description lists all the issues raised they guide the guests to the highest excellence standards emergencies in good and! Hospitality jobs, hotels often offer health benefits to employees and work in. That will attract the most popular job boards ⟶ the right front desk agent represents first... Skills who is unflappable and can handle difficult patrons not require specific education, perhaps a high school diploma but... Hotel information and guest RelationAgent duties including answering phone calls, managing hotel or restaurant front desk answer. Clerk resume the first impression determines the entire perception a client will have with regard to hotel! Reception area is neat and tidy, with all the necessary information including contact delays and the duration of stay! Office operations cheerful and courteous manner at all times a Boutique hotel recruiting. With reservations and providing them with the keys job descriptions are often on. To control our front desk job opportunity is on SimplyHired spa or related field be...