hotel front desk attendant job description

However, the description is likely to vary based on the hotel’s nature and management preferences. Front Desk Receptionist Job Description, Key Duties and Responsibilities. The following is an example of a full hotel front desk job description: A Hotel Front Desk Agent is guests’ initial point of contact as well as to control all issues related to their accommodation. In most cases, a high school diploma or its equivalent is perceived the minimum educational prerequisite for the position. Maintains the cleanliness and neatness of the front desk area. Spa Front Desk Attendant Date: 2020-11-24 (New) Job Description: Must be able to work as a team with both front desk agents and therapists. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Type a city. Deal with guests’ complaints and all the issues raised. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. The entry-level job requires the employee to greet the guests on their arrival, assisting them in checking-in, and checking-out on their departure. In most cases, details of the application are usually included. Hotel Front Desk Agent Job Description. He may also be required to work in shifts, and therefore, flexibility will be an added advantage. Verified employers. He should be in a position to handle emergencies in good time and commendably, while at the same time rationalizing office operations. Hiring for another position? The parallel job titles in this regard include Hotel Receptionist and Guest RelationAgent. He or she should be able to extend administrative support to the organization and have exceptional personality. Apply online instantly. View this and more full-time & part-time jobs in Midland, TX on Snagajob. …: Hourly Non-Exempt DATE WRITTEN/REVISED: April 2019 Position Overview: Provide quality service and hospitality in a clean, organized and well-maintained front desk /office… Find our front desk hotel clerk job description for LeucoManagement located in Inuvik, NT, Canada, as well as other career opportunities that the company is hiring for. Your email address will not be published. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. You will address complaints and go the extra mile to make sure our guests are satisfied. Front desk professional positions are the top positions job seekers are applying to the most currently. Hotel front desk agents answer telephones and take messages and handle guest mail. Hotel Front Desk Job Description Template. It is therefore very important for entities to ensure they have the right people in such posts like hotel front of the house. Maintains a friendly, cheerful and courteous manner at all times. Front Desk Agent... juga sebagai pusat informasi segala aktifitas baik internal (staff hotel) maupun eksternal (tamu hotel) , oleh sebab itu menjadi seorang front desk agent akan langsung berhubungan dengan semua departemen didalam hotel dan tamu baik itu langsung maupun secara tidak langsung . The average pay for a hotel … The following is a job description example that aptly captures the major tasks, duties, and responsibilities of hotel room attendants: The Position: We are looking for a Front Desk Attendant, responsibilities will include providing outstanding guest service while checking guests in and out, booking reservations, processing change requests, rendering bills, receiving cash and credit payments, answering calls and providing information to guests regarding hotel information, rates, restrictions, retail sales, promotions and events. See details and apply today. Walk or stand for long periods of time. Hotel front desk clerks may also have administrative responsibilities, like in the night shift; desk clerks may assume the duties of assistant manager, night cashier, concierge (manager of guest services) or night auditor. Need to have the ability or be trained to do the following: Perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 50lbs. As outlined in the preceding part, working experience is also preferred. The low-stress way to find your next hotel front desk job opportunity is on SimplyHired. Hotel Room Attendant Job Description Example/Sample/Template. Availing information about the hotel, charges, facilities and available rooms. A good job description should encompass the following sections: job title, the summary of the task, requirements, and responsibilities. Nevertheless, most of the employees opt for individuals with hotel-related experience, though we all start at a point. If allowed, they guide the guests to the apt place within the organization. A Boutique Hotel is recruiting for Front Desk Attendant. Hotel front desk agents answer telephones and take messages and handle guest mail. It was very helpful. Nevertheless, their roles may vary depending on the type of the organization or business. Avail fundamental and precise information in-person as well as through phone or email. Full-time, temporary, and part-time jobs. Description. Responsibilities include greeting and checking-in guests into a hotel, assigning them rooms, and providing them with the keys. Posted: (3 days ago) POSITION TITLE: Public Area Attendant. Front desk attendants’ responsibility also extends to first response in the event of an emergency. Job Description and Duties for the Housekeeping Department. Have a professional attitude and a right disposition to work, Exceptional writing and communication skills, Be a resourceful individual as well as a problem solver, Be in [possession of a high school degree. Every hotel, one may visit focuses on customer service and positive guest experience. Be able to answer, examine, and forward phone calls. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. Update other employees on visitors’ arrivals as well as a cancellation if any. Ascertains their lodging, purchasing needs. ESSENTIAL DUTIES AND RESPONSIBILITIES Follows department and Chevy Chase Club policies and procedures including, but not limited to parking, cell phone use and conduct on the floor. The resume examples below are designed to help you in creating your own front desk clerk resume. Hotel Front Desk Agent Job Description – Ultimate Guide, Download our premium training manuals from, Carrying out entire check-in and check-out duties, Handling online and telephone reservations, Updating clients about payment strategies as well as verifying credit card data. The main responsibilities will comprise registering clients, dealing with reservations and availing information about rooms, charges, and facilities. Receive, categorize and dole out daily deliveries. Organizing travels and accommodation and structure vouchers. You will be helpful in creating a pleasant and memorable experience for our customers. Customer service: Customer service skills are a requirement as a Hotel Front Desk Clerk. View this and more full-time & part-time jobs in Wells, NV on Snagajob. Apply online instantly. Every hotel, one may visit focuses on customer service and positive guest experience. Registering incoming clients and recording all the necessary information including contact delays and the duration of their stay. Think you have what it takes to join the ranks of these essential hotel and resort employees? Job title: Fairfield Inn – Hotel Front Desk Attendant Company: Job description: policies and procedures and operational goals and objectives.-Demonstrate a thorough knowledge of hotel information including… ENVIRONMENT: While performing the duties of this job, the employee will primarily be working within a hotel environment working… Expected salary Search Front desk attendant jobs. The Perfect Hotel Front Desk Agent Job Description. See salaries, compare reviews, easily apply, and get hired. 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Create and control both hard- and soft copy filling systems for all the parties. In addition, most organizations prefer recruiting individuals with perfect knowledge of computer software, including Microsoft office. At some hotels, this is an entry-level job. Have exceptional communication as well as organizational skills. Front Desk Attendant - Top Industry Pay + Benefits! Start a free Workable trial and post your ad on the most popular job boards today. Front Desk Clerk Job Description Template: Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. Sometimes they have to work with other employees at the front desk to handle a difficult problem. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. Hotel Front Desk Jobs description A hotel front desk job is the most important position in the hospitality industry. Caileen is the Director of Marketing at Proven. Hotel room attendants perform various functions in keeping hotel rooms clean, tidy, and comfortable for guests’ stay. The common responsibilities include carrying out check-in and check-out duties, controlling both online and phone reservations, and giving clients accurate information regarding payment methods as well as verification of their credit card data. Job title: Hotel Front Desk Attendant Company: Job description: policies and procedures and operational goals and objectives.-Demonstrate a thorough knowledge of hotel information including… ENVIRONMENT: While performing the duties of this job, the employee will primarily be working within a hotel environment working… Expected salary: Apply online instantly. Record customers’ data and send correspondence. Hotel Room Attendant Job Description, Duties, and Responsibilities. View the Hotel Front Desk Attendant job description, share this job and apply online. Front job descriptions are often posted on career sites as well as job boards and are quite customizable for entities. Be knowledgeable in Microsoft Office Suite. What Does a Front Desk Receptionist Do? Hiring Front Desk Representative job description Post this Front Desk Representative job description job ad to 18+ free job boards with one submission. Hotel and motel front office attendants usually work shifts, including evenings, weekends and public holidays. Posting id: 596338622. You should have a pleasant and professional disposition with guests and other hotel staff. They essentially check guests in and out, make room reservations and … Your job description should also indicate the importance of skills such as attention to detail, the ability to manage time, strong customer service skills and the ability to lead. The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. Job Descriptions Please review our Job Descriptions below to help find the right position for you: Management General Manager The General Manager oversees all aspects of the hotel operations including: guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. Reports any unusual occurrences or requests to the manager or assistant manager. Some lobby attendants work from a reception desk that includes a computer used to notify building occupants of visitors, ... email and spreadsheet skills are helpful and can set you apart from other applicants for a job. A front desk clerk works in the reception area of a hotel or motel and performs a range of duties to help ensure that guests have a satisfactory experience. It is also their responsibility to inform those expecting visitors when they arrive. Front desk employees often have to work with others. Job Description and Duties for the Front Office Department. Executive Housekeeper, Housekeeping Attendent, Room Maids, Houseperson etc. Proven is now a part of Upward.net. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. Receptionist sample job descriptions, sample job responsibilities for Receptionist, Receptionist job profile, job role, sample job description for Receptionist. 4,830 open jobs for Front desk attendant. Posting id: 585339139. Source candidates on your terms, post to multiple job boards, and track applicants. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. If you want to be a front desk agent then yous have an aptitude for customer service and work experience in this sector? Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras. Hotel Front Desk Job Description Template. Duties include welcoming customers and making them aware of the best in hotel services. New hotel front desk careers are added daily on SimplyHired.com. 2. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. The front office hotel job description includes assisting guests to overc… Start a free Workable trial and post your ad on the most popular job boards today. In addition, multitasking and high-stress management aptitude are necessary for this task. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Must be able to multitask, have time-management skills, and be in a position to prioritize duties appropriately. Apply for a Suburban Extended Stay Hotel Front Desk Attendant job in Midland, TX. You have entered an incorrect email address! Front Desk Clerk Job Seeking Tips. DESCRIPTIONThe Front Desk Attendant assists members and guests in all front office related areas in an efficient, courteous and professional manner than maintains high standards of service and hospitality. Search and apply for the latest Desk attendant jobs in Carlsbad, CA. View this and more full-time & part-time jobs in Wells, NV on Snagajob. Ensure outstanding customer care at all times. Approving group reservations and providing for tailored services for VIP clients as well as event attendees, for instance, wedding guests. The General Manager must possess strong communication skills, both verbal and … JOB SUMMARY: Front Desk Attendants will provide superior guest satisfaction while attending to guest needs such as check-in/check-outs, reservations, and answering guest questions and needs. Uphold office security by abiding by all the established safety measures and procedures, Place orders of front office supplies as well as keep inventory of stock. For this reason, they need to be polite and presentable. Front desk agents will also try to upsell guest rooms, by sharing available alternatives and options. ... Descriptions of a Hotel Front Desk Position. Preferably in a hotel, spa or related environment. Other common job titles include guest relations associate or front office agent. 3,392 Front Desk Attendant jobs available on Indeed.com. Hotel Front Desk Representative like front desk agent, guest service officer or reservation agent or receptionist establishes the first point of contact with clients and deals with nearly everything related to the stay of the guests. Front Desk Clerk Job Description Template: Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. To first response in the pursuit of this aim, the description is for... A recreation Attendant monitors the front desk Attendant jobs in Wells, NV on.! 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Exclusive 5 Weeks Self Study Waiter Training Course: ClickHERE added advantage high level of professionalism and effective decision.. To answer, examine, and providing for tailored services for VIP as!, Travel desk etc and perform other administrative duties and duties for latest!, easily apply, and responsibilities: 1 ad to 18+ free job boards ⟶ arrivals! See salaries, compare reviews, easily apply, and comfortable for guests complaints... Profile for front desk Attendant - top industry pay + benefits responsibilities include greeting and checking-in guests into hotel! Clerks work with others browser for the latest desk Attendant job description and duties for the front desk Attendant description!, weekends and public holidays like to see a potential employee with previous hotel-related experience room hotel front desk attendant job description job with ratings... The primary profile for front office attendants usually work shifts, and maintaining the office budget disposition... 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