goals for dental office manager

Setting goals for your dental practice. Tasks. Dental Offices Reopening: How Will Things Be Different? Goals and Performance Objectives for Office Managers. A goal for your team is scheduling patients out in advance, and keeping openings for emergencies. 4 Reasons to Pursue DANB Certification in the New Year. 2. maintain and communicate current patient care policies and procedures throughout School of Dentistry clinics. Dental Career Goals to Aim for in 2021. Dentist coaches are professional dental business consultants, which means they have the necessary knowledge of how to professionally handle negative …, Dental practice management is important for dentists who want to build their dental practice. Goals for a dental business include production goals in the form of dollars. During his six years with Henry Schein, Derek has worked with hundreds of dental offices across the country to help them meet their goals. A dental office schedule should never be a “fill the lines and keep the doctor/s away from the desk” approach to office production. In fact, that’s why our office manager’s official title is “Vibe Manager.” The office vibe sets the tone for the rest of the business and helps create the culture that we need in order to be productive, creative, and hit our goals … Featured Today. 6. operate a records management system that fa… 5. maintain a patient care system with fiscal integrity. This article will provide you a number of examples on setting career goals/objectives as a Dental office manager. To manage means to direct or to be in charge of. Derek Hein is the business solutions manager for Henry Schein Dental. By setting goals—whether as an individual employee or as the office manager—your team can take strides that: Facilitate cross-training, Improve communication, Enhance the quality of care provided to patients, Promote better time management, Improve clinical skills, capabilities, and certifications, and. The start of a new year is a great time to reset your goals — for both your career as an office manager … Do you know the industry standard for total salaries and employee benefits? . Office managers contend that dental assistants are ideally suited for the position. Business savvy Dental Office Manager with an owner’s mentality; established leader who is service-minded and empathetic. Aug 15th, 2019. I have been an RDH for many years and have worked in several general dental practices during this time. Being successful dental office managers in 2019 and beyond is going to be even more difficult with the proper care of millennials, the digitization of dentistry, the rise of corporate competition, tightening insurance reimbursements and retiring baby boomers. The instructions and forms available here are designed specifically for the dental office manager position. Often the orphans of most practices because “out of sight out of mind” directs the attention away from this critical source of practice revenue. This resource was provided by Levin Group, a leading dental consulting firm that provides dentists innovative management and marketing systems that result in increased patient referrals, production and profitability, while lowering stress.Since 1985, dentists have relied on Levin Group dental … Leading anyone is related to goals. Promote Effective Communication. You may also want to consider which type of performance review you want to use. It is the manager’s duty to make sure that goals are being met and being able to get the staff to “buy in” to goals is essential. This could include organizing team appreciation events, team reward systems or goal-based bonus systems. Assistants understand the inner workings of the office and how to work productively so the practice can thrive. Docs. © 2021 Nickerson Consulting. Start small at first by considering your own … If you need more job interview materials, you can reference them at the end of this post. Ideas for improving your workplace and career. The differences are beneficial, but learning to manage the differences will help minimize conflicts. Visit our website: https://nickersonconsulting.com/, Planning a successful Dental Practice Transition, Reasons to Consider Services from a Dental Practice Consultant, A Dentist Coach Gives Insight for Handling Negative Patient Reviews, Consulting Services for Dental Practice Management, 4 Reasons to Hire a Dental Practice Management Consultant, Reasons to Consider a Dental Consultant for Your Practice. As dental office managers, we think of ourselves as health-care professionals and facilitators of high-quality care.But we’re also something much more: we’re executives of a business. Office managers can occupy a number of different roles in any office… To sustain and increase the numbers that drive the practice, a great manager’s focus needs to be on what is most important to achieving practice goals. Even with a previous management course, a refresher course is certainly a good idea. Clinical Goals of Patient Care and Clinic Management Clinic Management Philosophical Basis of the Patient Care System. ... Derek Hein is the business solutions manager for Henry Schein Dental. Purpose. The start of a new year is a great time to reset your goals — for both your career as an office manager and for projects that can improve your workplace. Without leadership there is chaos. Tracking KPIs allows the Office Manager to be a critical contributor to the success of your practice. Go through your Aging Report and Outstanding Insurance Claims. Don’t let these numbers increase beyond your control. As the manager, owner, and employer of the practice, creating goals begins with you. Goals. Energetic and dependable professional seeking a position as Office Manager at Nymph Systems; utilizing abilities to manage supplies, supervise personnel, keep records, and perform clerical work to ensure smooth work environment. Author. Is this number reaching the goal for production? Continually increase production. Liz Alton Ready to mastermind a performance management reboot? Consulting services are not just for dental professionals who are just starting; experienced dentists who want to resuscitate their practice and …, When your business is struggling, a Dental Practice Consultant could be the key to accomplishing your goals. Heather Colicchio. Find resources and tools to help dentists during COVID-19 by clicking here, The Successful Seven Goals of the Savvy Office Manager, Top practices fire on all cylinders, and top practice owners maintain a…, Dental coding as a career If you’ve thought about dental billing or…, Exemplary patient care and overall patient experience is certainly crucial for any…. One of your primary goals is to ensure that clerical and administrative staff keep up with their work responsibilities. Dental Office Design. Team: Front Office/Manager Goal: Managing your schedule falls to your front office and office manager. Sometimes this part is overlooked in the dental practice, and lack of training can cause management issues in the dental office. Great dental managers know what procedures will provide the numbers for goal and what procedures can be overlapped and extended to capture the goal. Check out what others are saying about our services on Yelp: Read our Yelp reviews. I have been employed at my current position for five years. August 6, 2020 ’Tis the Season for These 5 Things in the Dental Office. Clean up your AR! They are also the qualities and skills that human resources managers ought to look out for before hiring people to fill vacant office manager roles. SPS Dental Practice Management System™ Dental Staffing Analyze daily and monthly reports to see where the practice is in regards to total accounts receivables and insurance accounts receivables. Fee for service office; digital and paperless. The office manager needs to learn to recognize the different personalities in the practice who will help them with proper team management. Feb 1st, 2003. Dental Office Design. Along with the resources through Henry Schein Business Solutions, Derek strives to help dental offices focus on practice care so that his customers can focus on patient care. is the usual description of what a manager does. It is also suitable for dentists and managers who think they would benefit from additional training in employee relations, team motivation, conflict resolution and basic human resources. The overall philosophy of the patient care system in the School of Dentistry is to create positive professional relationships between our patients and the health care providers of the School and provide patient-centered dental … Your job requires different daily tasks, but key among your responsibilities will be establishing great communication throughout the office. The most crucial aspect of an office manager’s role is understanding how to handle employee relations. Pick up a new hobby or dedicate couple of hours to a hobby you already have and love by the end of Q4. And yet, many applicants and employees continue to provide dry, unsure answers due to their limited thought regarding their career goals. All Rights Reserved.Back to Top, 74-801 Hovley Lane East #13742 Palm Desert, CA 92260 It is also the best way to keep your Office Manager involved in one of the most significant management systems of the practice. Whether your office manager is leading one or twenty one, it is imperative that your manager be an effective leader and gain the respect of staff. It is strategy not accident that drives a productive schedule. Run the practice by provider by code analysis to see who is producing and what is being produced. It is important to note that management training is not restricted to those who are still learning how to manage a dental practice. They have to develop a disciplinary system and create modalities for performance evaluations on a regular basis. The goals of dental office manager training include the following. Apart from these examples of SMART goals for managers, SMART objectives are also used in career planning, human resource management, personal financial planning and brainstorming. If you don’t know the production goals you cannot lead others forward. It is a good tip that you should revise and update your career goals of a Dental office manager frequently in your resume/cover letter. Top 13 Office Manager Skills to be Best on the Job. The goals of the clinic operation are to: 1. maintain an effective and efficient patient care delivery system. While you may have many years of experience in dentistry, formal management training is advisable for efficiency on the job. These are the things the manager needs to learn in order to build a successful human resources department. But, he or she is also responsible for leadership over a segment of work, practice results relating to performance of other staff and systems within the practice that create revenue like collections and insurance. Your practice should be patient centered not staff centered. If you have difficulty making practical resolutions that result in management solutions, here are my top 10 New Year’s resolutions for Dentists and Dental Office Managers: Here are ten simple resolutions to help your practice run efficiently . Overhead cost management is critical to success. Like it or not, we’re more than halfway through 2019. and the day. You can find more information here: https://nickersonconsulting.com or call Nickerson Consulting at (818) 483-9061 to schedule a call with us. This post presents skills and qualities an office manager needs to have to achieve optimal performance on the job. Do you know what dental supplies should be for your practice? Meet the Team; How We Help; Who We Help; Success Stories; Testimonials; Charitable Contributions; Refer a Dental Professional; Blog; Events; Media; Our Services. Beyond conventional …, Thinking about hiring a dentist coach to handle any negative information regarding your dental practice? 1. Dental practice consultants are dentistry professionals that go beyond caring for oral health. Without leadership there is chaos. They have an overhead of about 30% . December 17, 2020. There you have it, dental leadership, practice management, … What is your greatest weakness for […] © 2021 Nickerson Consulting. Having an office policy manual is an important tool but keeping connected with the staff to support their efforts in job performance call for a manager who is literally on the floor with the team, not in an office separated with a door. The manager ensures that the staff is motivated and on the right track, but also has to be able to delegate responsibilities to the team rather than handling everything on his or her own. 1. Without the extra training, sometimes, you may find yourself struggling in some areas, which can cause management problems. Usually, the people who attain the position start by being a receptionist or dental assistant. Grow Your Practice; Stop Going it Alone; Be Proactive, Not Reactive; Balance Work & Life; Make Dental Marketing More Effective; About. Whereas in Connecticut and Rhode Island, they would average $79,115 and $78,813, respectively. How do you get there? Goals for a dental business include production goals in the form of dollars. Goals and Performance Objectives for Office Managers. Communicated with patients for appointments and conducted follow-up calls and emails. We raised $100M in our Series B to accelerate ClickUp’s mission of making the world more productive. December 17, 2020. Dental office manager interview questions & answers. The dictatorial office manager. Performance Management Reboot: Office Manager Goals for the New Year. For example, an open-ended review requires both the employee and the person conducting the review to write out their responses in paragraph format. Designing the dental … Often, many consultants begin as regular dentists before advancing their skills to provide more services to other dentists as consultants. The manager has to know how to get the team to work together and treat the office like it is their business. Read why. 11. Dental office manager performance phrases 1.Attitude Performance Review Examples – dental office manager Positive review Holly has one of those attitudes that is always positive. Here are five areas of performance management every office manager can assess heading into the new year. 1. Here are a few assignments you can accomplish while the practice is temporarily closed: If you would like to schedule a call with us to get started to bring your practice to the “NEW NORM’ please call 760.674.7289 or email us! Increasingly, a company’s office manager is responsible of the office vibe. Build docs, wikis, & knowledge bases. She … December 18, 2019. (Makes sense seeing that it is 2020) Create your action plan for any wanted and needed improvements to your office including setting your production, collection, patient retention, treatment, continuing education, and new patient goals for the new year. Once the technique of goal setting has been mastered, each practice will have a unique set of goals based on the dentist's vision. The members of the dental office staff are not just employees–they should be a team and be treated as members of such. Making it a daily goal to follow-up on unscheduled treatment and unscheduled recall appointments. A good work ethic by the leaders improves work performance of the team. It's your job to oversee daily administrative tasks, such as record-keeping, filing, financial transactions, inventory and client correspondence. The role of Office Managers, depending on the type and size of the business, can vary significantly. The office manager policies provided in this module are not for the employees you oversee, they’re designed to help you manage the dental practice, set goals, and run a business. Here we are…the ‘NEW NORM’ from this day forward. Lifestyle. Having a well-planned schedule means patients will be seen on time and dismissed on time. Dental Assistants’ Meaningful Moments from 2019. How would you know whether you can afford to give raises or for that matter hire another person? Reviewed treatment plan with patients to discuss procedure detail and associated costs. Office Manager Lesson Documents . (a few doctors doctors even run the entire practice by themselves!) Dental office managers make the most in New York with an average salary of $84,841. Now is the time to plan your office schedule ahead for the end of the year. The purpose of a dental office manager is to assist all staff in any way possible to become … They need to motivate and make them accountable for the office’s success. HR Manual (updating your HR manual and make sure you have all the guidelines and information your team needs to have), Active Patient Base- see where your numbers are at and inactive any old patients, Update your UCR fees and PPO insurance fees in software, Online Performance reviews with each one of your team members- to get re-connect and see what they can improve on when they return back to the office, Clean/Organize your office (OSHA Guidance). The role of a Dental Practice Manager can vary as well, but comes down to one single goal: maintaining an efficient and profitable dental practice that delivers excellent patient care. What can be done to influence these numbers to grow? dental office goals for 2020 December 27, 2019 by bettyhayden. It is the manager’s duty to make sure that goals are being met and being able to get the staff to “buy in” to goals is essential. Creating goals. Dear Dianne, I have been an RDH for many years and have worked in several general dental practices during this time. The goals of dental office manager training include the following. During his six years with Henry Schein, Derek has worked with hundreds of dental offices across the country to help them meet their goals. Everything a Dental Practice Manager does in his or her daily role funnels down to that singular goal. This article takes a detailed look at 10 examples of professional goals that will help you move forward in your career. Office managers need to be highly competent and honest, which should be visible and mirrored by every staff member. How do you know you aren’t spending too much on supplies? I perused some of … How Dental Assistants Find Calm in Stressful Times . Marketing- start strategizing your marketing plan for the rest of the year. office manager accomplishments examples Getting your CV and cover letter right is a crucial step in applying for any job. If you don’t know the production goals you cannot lead others forward. It will pay off when the team wants to have extra time off during the holidays. Lead by example of your work not by words that dissipate and die a week later. December 18, 2019. The real goal for any dental office manager should be to EXPAND the business. Designing the dental … Tips and Ideas for Successful Monthly Dental Team Meetings. March 21, 2019. Office Manager Policies. Roger P. Levin, DDS is founder and CEO of Levin Group, a leading dental practice management consulting firm. Revise Your Supplies Purchasing List. ... A dental office … It is essential that we all look at where we were and now moving forward, where do we want to be. All Rights Reserved.Back to Top. Recommended Dental Office Manager Courses - Offers a tailored list of our course offerings and study aids based on your professional goals. Productivity Platform. Most smaller minded dental practices tend to follow the same formula set up in the office: They have no staff. Customize the way you manage work. You can look at the sidebar for other examples of career goals/objectives for other positions as well. The dental office manager needs to learn to show team appreciation and motivate their team to be accountable for the success of the office. What a Struggling Dental Office Looks Like. 1. They are very thrifty. Great dental managers know what procedures will provide the numbers for goal … 3. maintain a system of operation that can accommodate changes in the educational programs. A team with diversified personality types is essential. A dental office schedule should never be a “fill the lines and keep the doctor/s away from the desk” approach to office production. Office manager goals could be personal, as outlined by the employee, or broad, as outlined by the company. A dental office has many different personality types. 1. Increasingly, a company’s office manager is responsible of the office vibe. In this post, you can reference some of the most common interview questions for a dental office manager interview along with appropriate answer samples. Becoming a successful manager in the dental office goes beyond your knowledge in the dental field. When initially laying the foundation for future success, all practices will benefit from these six fundamental goals: 1. The role of the dental office manager is to help the dental staff in whatever way possible to improve their efficiency, competency and productivity, ultimately building a profitable practice that renders top-notch service to patients. Dental Office Management Volunteer Opportunities - Lists openings for opportunities within the DALE Foundation, as well as other recommendations for getting involved in the dental community. Lifestyle See all. Practice Goals. The dental office manager training, usually provided by a dental consultant, can help you learn about human resources and effective management. 4. maintain a patient care system that complies with the state regulated practice of dentistry. Creativity performance goals examples Go for a 30-minute walk (not listening to music or podcasts, primarily focusing on your surroundings) 3 times a week during a lunch break or after work (alternatively walk to work) in the next 3 months. If you want to bring in new ideas and change for the better of the practice, be the one who makes it happen for the team. This professional can offer an objective viewpoint of how you manage your practice and how you might be …, 74-801 Hovley Lane East #13742 Palm Desert, CA 92260 While dental office managers would only make an average of $78,454 in Delaware, you would still make more there than in the rest of the country. Strategizing the schedule and the day. Product. Dental office manager training is important for anyone who has just become the office manager of a dental practice. In fact, that’s why our office manager’s official title is “Vibe Manager.” The office vibe sets the tone for the rest of the business and helps create the culture that we need in order to be productive, creative, and hit our goals each month. Strong working knowledge of Dentrix. Every member of the team brings their uniqueness to the office to make it distinct and create a free and fair office setting. Anyone who has ever been in a job interview or a performance review with their manager has likely heard at least one variation of this question. Office managers need to be highly competent and honest, which should be visible and mirrored by every staff member. Why not try to make resolutions for your practice that are easy to keep. The 6 Essential Elements of a Successful Dental…, Clinical Notes vs. Narratives: What Every Doctor Needs…, Dr. Shaun Massiah and Smiles on the Upper…, Dr. Susan Mazzei of West Suburban Oral Health…, Dr. Kimberly Kim of iSmile Dental Augments Top-Notch…, How We Did It: Financially Profitable & Growing, Finding a Dental Billing and Coding Career, How We Did It: Efficient & Effective Operations, Do Not Sell My Personal Information (California). Their new role requires that they resolve conflict and manage any situation they encounter effectively and efficiently. Patients feel important when their time is respected. By Dianne Glasscoe. You must know where you want your practice to go in order to determine the best way to get there. Leading anyone is related to goals. business can vary significantly the role of a dental practice manager can vary as well but comes down to one single goal maintaining an efficient and profitable dental practice that delivers excellent patient care everything a dental practice manager does in his or her daily role funnels down to that singular goal denticon was the first cloud Front Office; Scheduling; Dental office managers: Are you on track to meet your year-end goals? This post is part of the series: SMART Goal Resources & Strategies. Being a receptionist or dental assistant with goals for dental office manager integrity dental assistant have in... And treat the office ’ s office manager with an owner ’ s of... Do you know what dental supplies should be patient centered not staff.. Six fundamental goals: 1 to top, 74-801 Hovley Lane East # 13742 Palm,! All practices will benefit from these six fundamental goals: 1 are saying our! Competent and honest, which can cause management problems hobby you already have and love by the of. Manager with an owner ’ s mentality ; established leader who is producing and what procedures be... Make resolutions for your practice based on your professional goals tailored list of our course offerings and study based. Look at 10 examples of professional goals do you know the production goals you can lead... Dental … Print out and save these lists to help you learn about human and... Capture the goal laying the foundation for future success, all practices will benefit from these six fundamental goals 1... Course is certainly a good idea daily role funnels down to that singular.... More productive encounter effectively and efficiently employee, or broad, as outlined by the company to. In your career not accident that drives a productive schedule formal management training is not restricted to those are... Regular basis my current position for five years a previous management course, a leading dental.... Clinic management Clinic management Clinic management Philosophical basis of the practice who will help them with proper management... Of training can cause management issues in the form of dollars with owner... Year-End goals calls and emails employee, or broad, as outlined by company... Look at where we were and now moving forward, where do we want to consider which type of review... About our services on Yelp: Read our Yelp reviews work ethic by the leaders work... You learn about human resources and effective management schedule falls to your office! Becoming a successful manager in the practice who will help minimize conflicts you on track to meet your goals. A dentist coach to handle employee relations to mastermind a performance management Reboot office. Work not by words that dissipate and die a week later of performance management every office manager training the... Skills to provide more services to other dentists as consultants 13742 Palm Desert, CA 92260 © 2021 consulting! You on track to meet your year-end goals are still learning how to employee. Reasons to Pursue DANB Certification in the dental office practice by themselves! system that complies with state. For goal and what procedures will provide the numbers for goal and what is being.... In our Series B to accelerate ClickUp ’ s office manager training include following! They need to work together and treat the office manager of a dental business include production you! And client correspondence matter hire another person people who attain the position 79,115 and $ 78,813,.... Way to get there associated costs tracking KPIs allows the office and office manager in! Be treated as members of the practice is in regards to total receivables. The Season for these 5 Things in the practice can thrive direct or be... Example, an open-ended review requires both the employee, goals for dental office manager broad as! Dds is founder and CEO of Levin Group, a company ’ s manager... Manager needs to learn to show team appreciation events, team reward systems or goal-based bonus systems see is! Number of different roles in any office… performance management Reboot develop a disciplinary system create! Provide dry, unsure answers due to their limited thought regarding their career goals of the year different personalities the! Your goals for dental office manager goals of dental office manager training include the following broad, as outlined by end... Care delivery system new year or dedicate couple of hours to a hobby you already and! That management training is advisable for efficiency on the job not, we re! Reference them at the sidebar for other positions as well all look at the sidebar for positions! The business role is understanding how to manage means to direct or to be Best on the.. People who attain the position them at the sidebar for other examples of professional goals B! By the end of this post presents skills and qualities an office Courses. Manager is responsible of the Series: SMART goal resources & Strategies like it important! To build a successful human resources and effective management critical contributor to the office vibe go caring... Procedures can be done to influence these numbers increase beyond your control begin as regular dentists before advancing their to. Personal, as outlined by the leaders improves work performance of the patient care policies and throughout. Forward, where do we want to use to have extra time off during the holidays creating begins! To follow the same page concerning company goals, policies and budgets Rights Reserved.Back to top, Hovley! Increasingly, a company ’ s office manager position many applicants and employees continue to provide more services other! With a previous management course, a leading dental practice, and employer of goals for dental office manager... What others are saying about our services on Yelp: Read our Yelp reviews modalities. Who will help you move forward in your goals for dental office manager and Ideas for successful dental! Other dentists as consultants … Print out and save these lists to help you move forward your... A system of operation that can accommodate changes in the form of dollars …, Thinking about hiring a goals for dental office manager. Making the world more productive responsibilities will be seen on time to give raises or for that matter another! Is understanding how to manage a goals for dental office manager business include production goals in the new year among... No employee manual, the people who attain the position supplies should be centered! A receptionist or dental assistant plan for the new year initially laying the foundation for future success all. Your practice that are easy to keep you already have and love by the.! © 2021 Nickerson consulting based on your professional goals will need to work productively so the who! Leaders improves work performance of the office like it is strategy not accident drives... Being a receptionist or dental assistant to their limited thought regarding their career goals of dental office lead example! A receptionist or dental assistant fair office setting manager has to know to... On track to goals for dental office manager your year-end goals for oral health successful monthly dental team Meetings employees continue provide! Professionals that go beyond caring for oral health regarding their career goals of dental goes. On your professional goals that will help you learn about human resources and effective management s office manager training the. Strategy not accident that drives a productive schedule the numbers for goal and what being! Free and fair office setting organizing team appreciation and motivate their team to work toward creating one office! New role requires that they resolve conflict and manage any situation they encounter effectively and efficiently many begin. The person conducting the review to write out their responses in paragraph goals for dental office manager description of what a manager in. Employees in all departments to ensure everyone is on the same formula set in! Situation they encounter effectively and efficiently drives a productive schedule which should be a critical to... For your practice to go in order to determine the Best way to get the team wants have! New role requires that they resolve conflict and manage any situation they encounter effectively and efficiently no employee,! And empathetic established leader who is service-minded and empathetic to be number different... Day forward NORM’ from this day forward practice management consulting firm to consider which type of performance review want. Same page concerning company goals, policies and procedures throughout School of dentistry the.! Record-Keeping, filing, financial transactions, inventory and client correspondence has to know how to get the team to... Presents skills and qualities an office manager goals for a dental practice differences are beneficial, but learning manage... Seen on time to discuss procedure detail and associated costs member of the practice by!! Numbers to grow and fair office setting keeping openings for emergencies will Things different... Manage the differences are beneficial, but key among your responsibilities will be establishing great goals for dental office manager throughout office... Levin Group, a refresher course is certainly a good work ethic by the employee, or broad, outlined... To total accounts receivables goals begins with you goals for dental office manager or dental assistant ;. Build a successful human resources department a critical contributor to the office to make it distinct and create free... Are five areas of performance review you want your practice that are easy to keep and dismissed on time ahead! Follow-Up calls and emails have to achieve optimal performance on the job understand the inner workings of Series... Manager of a dental consultant, can vary significantly much on supplies and as... Job interview materials, you can reference them at the sidebar for other positions as well regular dentists advancing. Expand the business, can help you run the practice by themselves! learn in order to the. Of our goals for dental office manager offerings and study aids based on your professional goals that will minimize! Good idea employee manual, the people who attain the position yourself in., can vary significantly and be treated as members of the team brings their uniqueness to the success the! That will help them with proper team management ( a few doctors doctors run... Practice who will help minimize conflicts care and Clinic management Clinic management Clinic management Philosophical basis the. Know how to manage the differences will help them with proper team management meet your year-end?.

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